Privacy policy

How we handle your personal data when you shop with us or write to us.

Data controller

Ginger Nails, run by Laura Pereira, Valhøjs Allé 79, 7. th., 2610 Rødovre. Email: hej@gingernails.dk.

What we collect

When you order: name, address, email, phone number (optional), order details and payment status. For a custom set also your nail measurements, your choices in the builder, your wishes and the photos you upload. If you have an account, we keep your measurements there if you ask us to. When you write to us: name, email, order number and your message.

Purpose and legal basis

  • To deliver your order and help you (contract, GDPR art. 6(1)(b)).
  • To comply with the Danish Bookkeeping Act (legal obligation, art. 6(1)(c)).
  • To answer your questions (legitimate interest, art. 6(1)(f)).

Who we share with

We never sell your details. They are only shared with the suppliers who need them for your order:

  • Simply.com (Denmark): the web host where the shop and the orders are stored.
  • Stripe Payments Europe Ltd. (Ireland): card payments. We never see your card details.
  • CoolRunner (Denmark) and the carrier that delivers the parcel, e.g. DAO, Bring or Instabox: name, address, email and phone, so the parcel can be delivered and tracked.
  • Google Ireland Ltd. (Ireland): backups of the shop are stored on Google Drive and may contain order details.
  • Google Ireland Ltd. (Ireland): Google Analytics, which measures how the site is used.

How long

Order and accounting records are kept for 5 years after the end of the financial year, as the Bookkeeping Act requires. Photos and measurements for a custom set are kept as long as they are needed for the order and any remake. Messages are deleted when the matter is closed. You can edit or delete the measurements saved on your account yourself.

Backups of the shop are kept for up to 14 days (database) and 4 weeks (files) and are then deleted automatically.

Security

To protect logins, we record the IP address of failed login attempts and block it for a while after repeated attempts (legitimate interest, GDPR Art. 6(1)(f)). This information is only used for that purpose.

Your rights

You have the right of access, rectification, erasure, restriction, data portability and objection. Write to us and we will help. You can complain to the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, datatilsynet.dk.

Cookies

We use necessary cookies: the ones that remember your basket (WooCommerce), keep you logged in, and a short security cookie when you log in. Your language choice sits in the address (/en/), not in a cookie. We also use Google Analytics to see how the site is used. It sets cookies that measure visits and page views. The data is processed by Google Ireland Ltd. and may be transferred to the USA.

The TikTok videos on the front page only load when you click the Show TikTok videos button. After that, your browser sends data to TikTok, and TikTok's own terms and cookies apply. Your choice is remembered in your browser until you clear your browsing data.